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My cutouts keep exporting with a white background, even though there is not one in preview mode

New Here ,
Apr 11, 2023 Apr 11, 2023

Help! My cutouts keep exporting with a white background, even though there is not one in preview mode. When I preview the document or export it as a JPEG, everything looks completely fine. But, whenever I try to export or PDF the document, the cutouts develop white backgrounds that were not even initially present in the original picture. I've attached images of what it looks like. Any help is much appreciated! I did the cutouts on PhotoShop, and almost every other one is okay. I just really don't want to have to find and redo all the cutouts if I don't have to!

Screen Shot 2023-04-11 at 11.22.30 PM.png

Screen Shot 2023-04-11 at 11.22.55 PM.png

  

TOPICS
Bug , How to , Import and export
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Community Expert ,
Apr 11, 2023 Apr 11, 2023

What progrm are you using to view the PDF? How are the images masked? Is it a clipping path or a mask?

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New Here ,
Apr 11, 2023 Apr 11, 2023
Sorry, I'm a little bit of an amateur, but I was just opening them in a PDF
viewer. I did the cutout through PhotoShop and then usually use TextWrap to
surround the image, but only some of them were messed up.

When I looked at clipping path, it said I wasn't using it. When I used the
clipping path, it fixed some of the cutouts, but it made some of the other
cutouts pixelated. Please let me know if I can provide any other
information, and sorry if none of this makes sense!
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Community Expert ,
Apr 12, 2023 Apr 12, 2023
LATEST

Make sure to view the PDF in Adobe Acrobat, other pdf viewers may gave trouble with transparency like paths and masks (like Apples own Preview, don't use that)

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