• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Name appears twice at top of open file

Community Beginner ,
Mar 07, 2024 Mar 07, 2024

Copy link to clipboard

Copied

The file name is double at the top of open InDesign files. How do I turnb this off? Thanks.Screenshot 2024-03-07 at 1.41.36 PM.png

TOPICS
Performance

Views

944

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Mar 07, 2024 Mar 07, 2024

Try restoring your InDesign preferences and caches. Here's how:  

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Votes

Translate

Translate
Community Beginner , Jun 25, 2024 Jun 25, 2024

Just adding an update here. I met with Adobe support the other day for the 2nd time to attempt to resolve the issue. With support's direction during a screen share session, we ran the InDesign application Cleaner Tool and deleted a bunch of files related to InDesign.

 

The issue is fixed! All is good with the world now. Peace is restored.

 

I appreciate Adobe's support in helping me with this. Great job! Thank you!!!

Votes

Translate

Translate
Community Expert ,
Mar 07, 2024 Mar 07, 2024

Copy link to clipboard

Copied

Try restoring your InDesign preferences and caches. Here's how:  

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 07, 2024 Mar 07, 2024

Copy link to clipboard

Copied

Thanks Steve. This works and I have made a note on removing predferences.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 08, 2024 Mar 08, 2024

Copy link to clipboard

Copied

The double name returned after opening another file. I will try rebuilding the cache. 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 08, 2024 May 08, 2024

Copy link to clipboard

Copied

Steve,

I am having the same issue. I have reinstalled InDesign, removed old versions, opened with shift,control,option and coimmand, renamed preferences and cashe. When I reopen InDesign I still havbe the double name at the top. I am at a loss.  

 

Best, Paul

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 08, 2024 May 08, 2024

Copy link to clipboard

Copied

your versions of InDesign and macOS?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 08, 2024 May 08, 2024

Copy link to clipboard

Copied

Yes, MacOS, InDesign. Screen shot of top header attached.Screenshot 2024-05-08 at 6.27.59 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 08, 2024 May 08, 2024

Copy link to clipboard

Copied

quote

Yes, MacOS, InDesign. Screen shot of top header attached.


By @paulk96798221

 

your exact versions of InDesign and macOS?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 09, 2024 May 09, 2024

Copy link to clipboard

Copied

InDesign 19.4 and MacOS Sonoma 14.3

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 09, 2024 May 09, 2024

Copy link to clipboard

Copied

Try to update to the latest Sonoma, macOS 14.4.x (I don't know if it will make a difference).

 

I know you already performed all recommended troubleshooting steps. Try also to create a clean new user account in System Settings and work from there - will it help?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 13, 2024 May 13, 2024

Copy link to clipboard

Copied

I have the same issue. I'm running Sonoma 14.4.1 and INDD 19.4. It's not only that the title shows twice, but the application bar at the bottom of each document window that shows preflight status, zoom percentage, page navigation tools, and Split View mode is not showing. If I switch on the Application Frame with the window docked in the frame everything works as it should. I dislike using the Application Frame. Are there any other suggestions on how to fix this?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 13, 2024 May 13, 2024

Copy link to clipboard

Copied

quote

It's not only that the title shows twice, but the application bar at the bottom of each document window that shows preflight status, zoom percentage, page navigation tools, and Split View mode is not showing.


By @Michael Lande Publicis

 

Is the bottom bar not showing at all or just hidden? I also don't use the Application Frame and the bottom bar sometimes indeed becomes hidden when opening a document. Clicking the green window button brings it back (or just resizing the window manually). It doesn't work for you?

 

(I don't have the double-title problem).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 13, 2024 May 13, 2024

Copy link to clipboard

Copied

Hi Leo.r,

It's not showing at all. I pretty much decided the bug is due to 19.4. I downgraded to 19.3 today because of a bug in Data Merge not finding and placing images. After downgrading to 19.3 Data Merge works and any files that were not opened in 19.4 are fine. Any files that were opened previously in 19.4 are stuck with the window title issue.

I suspect Adobe to have a fix soon to fix Data Merge and I'm hoping it fixes the window titles too. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 13, 2024 May 13, 2024

Copy link to clipboard

Copied

It does sound like a 19.4 bug even if not widespread one.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 25, 2024 Jun 25, 2024

Copy link to clipboard

Copied

Just adding an update here. I met with Adobe support the other day for the 2nd time to attempt to resolve the issue. With support's direction during a screen share session, we ran the InDesign application Cleaner Tool and deleted a bunch of files related to InDesign.

 

The issue is fixed! All is good with the world now. Peace is restored.

 

I appreciate Adobe's support in helping me with this. Great job! Thank you!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 09, 2024 Jun 09, 2024

Copy link to clipboard

Copied

I tried a clean user account and the issue goes away. So how do I fix this in my normal user account?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 09, 2024 Jun 09, 2024

Copy link to clipboard

Copied

quote

I tried a clean user account and the issue goes away. So how do I fix this in my normal user account?

By @Michael Lande Publicis

 

I personally wouldn't even bother trying to fix it on your current account. If the problem goes away on a clean account then something is going wrong on your current one anyway. Just make the new clean account your new main account and move/install there whatever you need to. Then delete the old account. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2024 Jun 20, 2024

Copy link to clipboard

Copied

I had the same issue but it's not a bug. It's a function in InDesign in your menu. Show tab bar - application bar. In the dutch version of indesign you can find it in the 'view' menu at the bottom. I guess it's for showing multiple documents at once in one frame.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 30, 2024 Jul 30, 2024

Copy link to clipboard

Copied

Thanks MozesMaria. Had a feeling it was just something I hit by accident. That did the trick 😉

 

Thank you all for your quick responses and assistance.

 

Have a wonderful week )

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 30, 2024 Jul 30, 2024

Copy link to clipboard

Copied

LATEST
Thanks MozesMaria!


Paul

Paul Kokinakes
Kokinakesdesign
kokinakesdesign.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines