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New color palette conflates two modes

Explorer ,
May 03, 2023 May 03, 2023

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ID 2019: Suddenly, out of the blue, I'm unable to create a new CMYK color, using the New Color feature in the Swatches palette. The palette is showing elements of the CMYK "dialup" palette, and a list of Pantone colors. I've quit and restarted the app, but the problem persists. When I typed in a value in the Cyan box and hit Tab to go to M, the app crashed. I can create a CMYK color in the Color palette and drag it over into the Swatches palette, but that seems, um, inconvenient.

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correct answers 1 Correct answer

Community Expert , May 03, 2023 May 03, 2023

I fear losing all my preferences

 

Usually interface glitches are from corrupted caches, so always try trashing your Saved Caches before before resetting Preferences.

 

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshooting/td-p/11990234

 

macOS:

User > Library > Caches > Adobe InDesign > Version X > en_US >

Windows 10/11:

Users > AppData > Local > Adobe > InDesign > Version X > en_US > Caches >

 

 

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Community Expert ,
May 03, 2023 May 03, 2023

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Have you tried resetting preferences?

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Explorer ,
May 03, 2023 May 03, 2023

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I have not. I thought of that but a) I'm not sure how to do that, b) I fear losing all my preferences (the way ID operates by default is really irksome, and the last time I did that it look a long time to reset everything); and c) I don't feel I should have to do that every so often (but acknowledge that might be the only solution. 

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Community Expert ,
May 03, 2023 May 03, 2023

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Mike,

See here: https://helpx.adobe.com/indesign/using/setting-preferences.html Scroll down untill you see video-clip thumbnails. They tell how you can back up your preferences, then reset...

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Community Expert ,
May 03, 2023 May 03, 2023

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I fear losing all my preferences

 

Usually interface glitches are from corrupted caches, so always try trashing your Saved Caches before before resetting Preferences.

 

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

macOS:

User > Library > Caches > Adobe InDesign > Version X > en_US >

Windows 10/11:

Users > AppData > Local > Adobe > InDesign > Version X > en_US > Caches >

 

 

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Explorer ,
May 03, 2023 May 03, 2023

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Brilliant, Rob, that did the trick. Thank you!

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