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New Document Shortcut for Mac not working

New Here ,
Jul 20, 2021 Jul 20, 2021

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Hi,

Has anyone had an issue with the command-n shortcut in the latest version of indesign for Mac?

When using the shortcut I get the alert sound and the new doc dialog does not show up. But If I manually select new doc from menu everytime after that the shortcut works.

Running Latest version of Big Sur and latest version of Indesign.

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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When InDesign is launching

 

Do one of the following:

(Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.

 

(Mac OS) While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.

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