New InDesign Update Keeps Crashing

New Here ,
Apr 06, 2022 Apr 06, 2022

Copy link to clipboard

Copied

One of our designers has been having the following issues with the latest update for InDesign (v.17.2).

  • InDesign keeps crashing. It crashed 3 times yesterday, although she was able to recover her work.
  • She could not load a particular font that she has used in the past even though it was active in Suitcase Fusion. She tried:
    • uninstalling InDesign v.17.2, restarting her computer and reinstalling
    • adding the fonts to her InDesign fonts folder under Applications/Adobe InDesign 2002/Fonts
    • adding the fonts to the fonts folder under Library/Application Support/Adobe>Fonts
    • adding it to Font Book
    • force quitting all adobe processes via the Activity Monitor and renaming the CoreSync folder under Library/Application Support/Adobe

 

She ended up uninstalling v.17.2 and reinstalled v.17.1 and it so far has resolved all of her issues so at least she is able to work.

 

Has anyone else had this issue, and if so, what solutions fixed it?

TOPICS
Bug , Performance

Views

29

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 06, 2022 Apr 06, 2022

Copy link to clipboard

Copied

LATEST

"She could not load a particular font that she has used in the past even though it was active in Suitcase Fusion."

 

Hi Amanda,

I think, that's a known bug with InDesign 17.2.

 

Also see into this bug report at InDesign UserVoice:

 

installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina
Tom Moulaert, Mar 29, 2022
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44970238-installed-font...

 

The developers are working on a fix.

Please vote for fixing the bug.

 

Regards,
Uwe Laubender

( ACP )

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines