New version of Adobe won't open older files

Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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Several versions of Indesign accumulated on my PC, so I uninstalled the oldest ones. I am now runnning InDesign 2021... but cannot open files created with older versions (I think 2019). They all show with a pdf icon, they don't open directly and I can't open them from InDesign... WHat can I do to open my documents and keep working on them with the 2021 version?

 

It's a bit mad! 

If I had known, I wouldn;t have uninstalled older versions...

 

Can someone help? Thank you?

 

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Community Expert ,
Jul 29, 2021 Jul 29, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the InDesign forum so that proper help can be offered.

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Community Expert ,
Jul 29, 2021 Jul 29, 2021

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You have a file association problem. Somehow your INDD files are associated with Acrobat. Change it in your operating system (which you didn't indicate).

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Community Expert ,
Jul 29, 2021 Jul 29, 2021

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To reset the file associations for InDesign and any other Creative Cloud apps both for Windows and Mac see: https://helpx.adobe.com/in/x-productkb/global/file-associations-broken-uninstall-applications.html.

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New Here ,
Sep 23, 2021 Sep 23, 2021

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This doesn't work for me - running CC on a Mac, trying to open a CS6 .indd file. It was already associated with InD, but InD says it cannot open the file. I had no plugins for the older version and have not had a non-CC version installed on my system for some time. 

 

This is a major portfolio piece and a book I need to update and republish. Is there anything else to be done? Every other result I see is about opening newer files on older versions, and nothing has fixed this. I've just updated to the most recent version to make sure I have all the fixes. 

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Adobe Employee ,
Sep 26, 2021 Sep 26, 2021

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Hi Teresa,

 

Sorry to hear about your experience. Do you see this behavior with this specific file? Is this file saved on a network drive?

You may also try the suggested steps on this help article to troubleshoot file related issues.

Hope it helps.

 

Regards,

Ashutosh

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