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We're using InDesign 15.1.2 and we use the app in German language only. From one day to the other, a couple of weeks ago we couldn't use "B" and quotation marks any more. At least not the normal way. When pressing "shift" and b nothing happened. Just blank. Same with the quotation marks (on German keyboards on the "2" key).
Capital "B" as well as " is possible when using shift-lock.
Initially we thought that it is just a bug being fixed sooner or later...
With all the other apps/programms we use we do not have this problem. So it happens in InDesign only.
How can we solve this problem?
Typically when this happens it's due to either a New Shortcut added to InDesign - https://helpx.adobe.com/ie/indesign/using/customize-menus-keyboard-shortcuts.html
Or - there's a program/software on your computer that has the keyboard shortcut for Shift B.
Have you installed any programmes recently?
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Have you tried restoring the Preferences yet?
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Vielen Dank für die schnelle Antwort!
Yes, we just tried. It did not change anything at all. Still problems with the "B" and the quotation marks.
Regards
Dieter
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Typically when this happens it's due to either a New Shortcut added to InDesign - https://helpx.adobe.com/ie/indesign/using/customize-menus-keyboard-shortcuts.html
Or - there's a program/software on your computer that has the keyboard shortcut for Shift B.
Have you installed any programmes recently?
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Hi Eugene,
thank you very much for your reply! THAT WAS IT! The problem were two keyboard shortcuts. Now, having the capital "B" as well as the " back, life is much better.
Thanks
Dieter
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Do you remember which shortcut was conficting? I am having the same issues with indesign. When I press "Shift B" for capital B... nothing is happening. Lower case b works. It works in illustrator and photoshop. But not indesign.