No capital "B" and no more quotation marks any more in InDesign

Community Beginner ,
Sep 27, 2020 Sep 27, 2020

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We're using InDesign 15.1.2 and we use the app in German language only. From one day to the other, a couple of weeks ago we couldn't use "B" and quotation marks any more. At least not the normal way. When pressing "shift" and b nothing happened. Just blank. Same with the quotation marks (on German keyboards on the "2" key).

Capital "B" as well as " is possible when using shift-lock.

Initially we thought that it is just a bug being fixed sooner or later...

With all the other apps/programms we use we do not have this problem. So it happens in InDesign only.

How can we solve this problem?

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Bug , How to , Type

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correct answers 1 Correct answer

Adobe Community Professional , Sep 30, 2020 Sep 30, 2020
Typically when this happens it's due to either a New Shortcut added to InDesign - https://helpx.adobe.com/ie/indesign/using/customize-menus-keyboard-shortcuts.html Or - there's a program/software on  your computer that has the keyboard shortcut for Shift B.  Have you installed any programmes recently?

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Adobe Community Professional ,
Sep 29, 2020 Sep 29, 2020

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Community Beginner ,
Sep 30, 2020 Sep 30, 2020

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Vielen Dank für die schnelle Antwort!

Yes, we just tried. It did not change anything at all. Still problems with the "B" and the quotation marks.

Regards
Dieter

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Adobe Community Professional ,
Sep 30, 2020 Sep 30, 2020

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Typically when this happens it's due to either a New Shortcut added to InDesign - https://helpx.adobe.com/ie/indesign/using/customize-menus-keyboard-shortcuts.html

 

Or - there's a program/software on  your computer that has the keyboard shortcut for Shift B. 

Have you installed any programmes recently?

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Community Beginner ,
Oct 01, 2020 Oct 01, 2020

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Hi Eugene,

thank you very much for your reply! THAT WAS IT! The problem were two keyboard shortcuts. Now, having the capital "B" as well as the " back, life is much better.

Thanks
Dieter

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New Here ,
Mar 03, 2022 Mar 03, 2022

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Do you remember which shortcut was conficting?  I am having the same issues with indesign.  When I press "Shift B" for capital B... nothing is happening.  Lower case b works.  It works in illustrator and photoshop.  But not indesign.

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