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No existing document in Publish online to update

Community Beginner ,
Apr 17, 2023 Apr 17, 2023

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I want to update a previously published document, but InDesign cannot find it. In Recently Published it is, but after clicking through there are no documents to update. And the Online Dashboard is also empty. What's going wrong here?

 

Version: Indesign 17.0.1 x64 on Windows 10
Signed in with the samen Adobe account.

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Publish online

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correct answers 1 Correct answer

Community Beginner , Apr 20, 2023 Apr 20, 2023

The newest version 18.2.1 fixed it!

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Community Expert ,
Apr 17, 2023 Apr 17, 2023

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What happens if you sign out, then sign back in to your CC account?

Mike Witherell

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Community Beginner ,
Apr 19, 2023 Apr 19, 2023

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No solution.
Thanks for your help.
Jan

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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Sometimes when you arrive in the web browser at the place where your documents should be listed (the Publish Online Dashboard), you have to take the further step of clicking the 9-dot-icon (in the upper right) and choosing Document Cloud, or perhaps another. Have you tried that?

Mike Witherell

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Community Beginner ,
Apr 20, 2023 Apr 20, 2023

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New problem
Error Publish Online.PNG

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Community Beginner ,
Apr 20, 2023 Apr 20, 2023

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The newest version 18.2.1 fixed it!

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