No rulers in new ID file

[Mr. Met]

Not sure what I did but now whenever I open a new ID doc, there are no rulers. I tried quitting, rebooting app, make sure rulers are on. Type a sentence. Save. When I open a new doc, no rulers. How do I get a new doc to open with rulers? I know it's something basic but I'm having a brain freeze and google only returns "how to use rules and guides" which doesn't answer my question.

[Ashutosh_Mishra · Accepted solution]

Hi there,

Thanks for reaching out. Make sure no document is open when you change the Ruler setting. Once done, all new documents will have the changed setting enabled.
When you open a document and then make change, it is applied to the current document opened only.

Hope it helps.

Regards,

Ashutosh

[Mr. Met]

I was looking under prefs and document settings. Finally, I checked under view. It's weird that ID has prefs all over the place.

[Ashutosh_Mishra]

Glad to hear your issue has been resolved. Feel free to reach out if more assistance is required. We'll be happy to help. Thanks!

[Mr. Met]

Okay it's July 2024 and I accidentally turned off rulers. I made InDesign active. I toggled rulers (hide and then show) so rulers are active. I go to create new ID file and no rulers. It's driving me nuts.

[jmlevy]

Okay it's July 2024 and I accidentally turned off rulers. 

I don't understand what you mean: InDesign was “active” if you were able to turn off rulers.

I made InDesign active.

So, what do you mean?

[Peter Spier]

You need to do it with no files open, and it wouldn't hurt to then shut down and restart InDesign.

[Mr. Met]

I did that several times. Going to reboot my mac see if that helps.

[Peter Spier]

Try clearing the InDesign Cache folder. It's in your hidden user library....

Reset InDesign Preferences and Other Troubleshooting