non-deleteable greyed out pages in large document

[Kathrin Kur]

Some pages in my 500 page book suddenly turned grey and export as blanks (see pic). I can't delete them, as In-design crashes every time. I have also tried to delete the preferences and exported the file as IDML, neither have worked. Any suggestions?

[davecourtemanche]

Can you try and move sections of the doc to new, empty docs? That's a big doc too, you might consider breaking it into chapers and using the ID Book function. I use that for docs of over 50 pages. Less chance of corruption.

[Creamer Training]

What are the specs of your system, the exact OS version, and the exact ID version?

If you message me a shared link* through the forums, I'll be happy to try to open it on my system. 

     *Package the file into the Creative Cloud folder and share the link when it is down uploading.

[Laubender]

Hi Kathrin,

obviously your document is damaged. Severely.

What you can try:

Duplicate pages from this document to a new one.

Only duplicate the pages that are showing a white background in "Normal" viewing mode.

Don't try this with pages we can see in your screenshot.

If this will not help:

Copy the contents of the pages to a new document.

Spread by spread.

Regards,
Uwe Laubender

( ACP )