non-deleteable greyed out pages in large document

Community Beginner ,
Dec 09, 2021 Dec 09, 2021

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Some pages in my 500 page book suddenly turned grey and export as blanks (see pic). I can't delete them, as In-design crashes every time. I have also tried to delete the preferences and exported the file as IDML, neither have worked. Any suggestions? Screenshot 2021-12-09 at 12.03.21.png

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Contributor ,
Dec 09, 2021 Dec 09, 2021

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Can you try and move sections of the doc to new, empty docs? That's a big doc too, you might consider breaking it into chapers and using the ID Book function. I use that for docs of over 50 pages. Less chance of corruption.

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Adobe Community Professional ,
Dec 09, 2021 Dec 09, 2021

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What are the specs of your system, the exact OS version, and the exact ID version?

 

If you message me a shared link* through the forums, I'll be happy to try to open it on my system. 

     *Package the file into the Creative Cloud folder and share the link when it is down uploading.

David Creamer
Adobe Certified Instructor, Adobe Certified Professional, and Adobe Certified Expert

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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Hi Kathrin,

obviously your document is damaged. Severely.

 

What you can try:

Duplicate pages from this document to a new one.

Only duplicate the pages that are showing a white background in "Normal" viewing mode.

Don't try this with pages we can see in your screenshot.

 

If this will not help:

Copy the contents of the pages to a new document.

Spread by spread.

 

Regards,
Uwe Laubender

( ACP )

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