Seemingly randomly, the page redraws (when entering text, or when chaning from normal view to preview, for example). Switching views agaoin usually clears the problem. It's intermittent, happens maybe a few times a week on average. It can occur on any document, old or new.
The screenshot shown is from a very simple document - just text and vector line art, no linked images. I can't share the page without the artefacts because the content is embargoed, but it conists of only text and a couple of vector elements which create buttons, which use the blue colour shown. The issue also arises without vectors or buttons.
I've had this problem for some time, perhaps a couple of years. I had put it down to my older iMac and it's dated graphics card. But I've just switched to a new MacBook Pro with M1 Pro integrated chip, which has very powerful graphics processing. I did a fresh install of everything - OS, Creative Cloud apps, everything.
Adobe InDesign 17.0.1
macOS Monterey (version 12.0)
MacBook Pro (16-inch, 2021) - Apple M1 Pro, 16GB
Sorry to hear about the trouble you are facing. I would request you to share a few more details like:
We are here to help. We just need more information.
Thanks & Regards,
Many thanks for responding Anshul. Here are the answers to your questions:
Just to reiterate, this issue has occurred on two different Macs, one old and one very new, with and without external monitors attached and with multiple different files.
Thnaks again for your support.
A few other details:
Thank you for sharing the detailed information. We are working on a fix for this issue. Multiple users have reported this issue, and they have confirmed the following workarounds which worked for them:
Let us know which workaround helps you out. I will be looking forward to your response.
I'm trying out turning off GPU performance, but it can only be a temporary measure for diagnostics. As graphics and photography professional, switching constantly between InDesign, Illustrator, Photoshop, Lightroom and some non-Adobe photography apps, I need great GPU support for my workflow.
I'm afraid I can't work without the second monitor or using a 1080p scaled display - I simply would not be able to do my job.
I guess what I'm really saying is, this is a bug that Adobe ought to fix. Adobe's products are for visual arts professionals who require high levels of image quality all the time. If there is a long running bug that gets in the way of this, I think Adobe should be looking to fix it, so I look forward to hearing news when the fix is available.
Thanks for your help.
Thanks for replying. I can understand your situation right now. I appreciate your understanding & patience. We are trying to fix this issue ASAP. We will update everyone once it is fixed. Till then, please be patient and stay tuned for updates.