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Pink Screen in InDesign

New Here ,
Mar 09, 2024 Mar 09, 2024

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This is getting to be annoying. Whenever I'm working in InDesign, if I pause my work for a period of time, the screen either goes to gray and then to pink. I can't see a thing. I'm continually having to quit out of InDesign and reopen if I want to continue working on a document. Any ideas why this is happening?

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Community Expert ,
Mar 10, 2024 Mar 10, 2024

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It would help to have your system and hardware specifications.

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New Here ,
Mar 10, 2024 Mar 10, 2024

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Running Sonoma 14.2.1

40" LG Ultrawide Monitor running at 5120x2160

InDesign 2024

Mac Studio Pro M1 10/32 w/64Gb RAM

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

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Update to the latest version of Sonoma, macOS 14.4. 14.3 fixed InDesign screen issues for many users.

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New Here ,
Mar 13, 2024 Mar 13, 2024

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I didn't know there was an update. I will do that now. Thanks!

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New Here ,
Mar 21, 2024 Mar 21, 2024

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Updating OS did not help. If I stop working and step away from my desk, when I come back it's all gray and then if I'm away longer the screen is entirely pink. It's very irritating. I continually have to quit of and reopen.

 

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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How much RAM and spare hard disk capacity do you have?
Have you tried resetting the InDesign preferences back to the factory defaults?

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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@Eric24088433ssya 

 

ONLY InDesign is affected?

 

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Community Beginner ,
Apr 14, 2024 Apr 14, 2024

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I'm having the same problem.. InDesign pink screen, continually quitting out to fix. Did you manage to resolve the issue? 
Am running latest OS 14.4.1 and latest InDesign

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Community Expert ,
Apr 14, 2024 Apr 14, 2024

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quote

I'm having the same problem.. InDesign pink screen, continually quitting out to fix. Did you manage to resolve the issue? 
Am running latest OS 14.4.1 and latest InDesign


By @Stephen33645263lfvf

 

Does it involve an external monitor? Just to have an idea about your setup.

 

Also, just in case: I assume you went through the standard troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

I also assume you tried to toggle GPU Performance?

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

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Hi,

 

Sorry to hear about the trouble. In addition to the details shared by Leo can you also confirm if you're experiencing the issue on any other Adobe application or just InDesign?

 

Thanks

Rishabh

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