Pink Screen in InDesign

[Eric24088433ssya]

This is getting to be annoying. Whenever I'm working in InDesign, if I pause my work for a period of time, the screen either goes to gray and then to pink. I can't see a thing. I'm continually having to quit out of InDesign and reopen if I want to continue working on a document. Any ideas why this is happening?

[Monika Gause]

It would help to have your system and hardware specifications.

[Eric24088433ssya]

Running Sonoma 14.2.1

40" LG Ultrawide Monitor running at 5120x2160

InDesign 2024

Mac Studio Pro M1 10/32 w/64Gb RAM

[leo.r]

Update to the latest version of Sonoma, macOS 14.4. 14.3 fixed InDesign screen issues for many users.

[Eric24088433ssya]

I didn't know there was an update. I will do that now. Thanks!

[Eric24088433ssya]

Updating OS did not help. If I stop working and step away from my desk, when I come back it's all gray and then if I'm away longer the screen is entirely pink. It's very irritating. I continually have to quit of and reopen.

[Derek Cross]

How much RAM and spare hard disk capacity do you have?
Have you tried resetting the InDesign preferences back to the factory defaults?

[Robert at ID-Tasker]

@Eric24088433ssya 

ONLY InDesign is affected?

[jonesgirl27]

I have the same problem, only INDESIGN; I have a 2023 MacPro, totally maxed with RAM and a full Terabyte of hard disk. 

[jonesgirl27]

Also using a 2023 Apple 27 and a cheap Dell, doesn't appear to do on the dell. But I don't work on that monitor as color is not trust worthy.

[Stephen33645263lfvf]

I'm having the same problem.. InDesign pink screen, continually quitting out to fix. Did you manage to resolve the issue? 
Am running latest OS 14.4.1 and latest InDesign

[leo.r]

I'm having the same problem.. InDesign pink screen, continually quitting out to fix. Did you manage to resolve the issue? 
Am running latest OS 14.4.1 and latest InDesign

By @Stephen33645263lfvf

Does it involve an external monitor? Just to have an idea about your setup.

Also, just in case: I assume you went through the standard troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

I also assume you tried to toggle GPU Performance?

[Rishabh_Tiwari]

Hi,

Sorry to hear about the trouble. In addition to the details shared by Leo can you also confirm if you're experiencing the issue on any other Adobe application or just InDesign?

Thanks

Rishabh

[k9k]

I have exactly the same thing happening. I've updated system software and Adobe software to try and see if they're fixed it but no joy.

[leo.r]

I have exactly the same thing happening. I've updated system software and Adobe software to try and see if they're fixed it but no joy.

By @k9k

What are your exact versions of InDesign and the operating system? Also, does it involve an external monitor and did you try the troubleshooting steps mentioned above?