Pixelated display?

New Here ,
Jul 11, 2022 Jul 11, 2022

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Hi:

I have my images set to High Quality Display but they are previewing pixelated. I know the resolution is good and I've never had this problem before. If I export to pdf, the resolution is fine. 

Any ideas?

Thanks, 

Johanna

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Adobe Community Professional ,
Jul 11, 2022 Jul 11, 2022

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Did you save them on a DropBox drive?

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New Here ,
Jul 11, 2022 Jul 11, 2022

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Yes but I always work on Dropbox.

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Adobe Community Professional ,
Jul 11, 2022 Jul 11, 2022

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When you go to the selected files > Right MOuse Click > Make files offline available.

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New Here ,
Jul 11, 2022 Jul 11, 2022

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I don't see that option ;-(

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Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

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Hi @johannag79305983 ,

 

Sorry for the delay in response. Were you able to resolve this issue? You can try the steps shared here to make the files available offline. Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

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EWhere did you look?

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Adobe Community Professional ,
Aug 05, 2022 Aug 05, 2022

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Hi @johannag79305983 , can you show a screen capture of a selected problem image with the Link Info panel showing?

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