Placing AI File in InDesign

[lexa12345]

When I place an AI file into inDesign as advised by adobe customer support because the jpegs I placed of the same graphic art were not as sharp, some of my graphic design elements go missing  Anyone know why this might be? 

Thanks for any guidance. 

[John Mensinger]

Can you post a screenshot of the graphic before and after pasting?

[lexa12345]

This is before and after placing an AI file into InDesign. In AI, it's normal. In InDesign, it doesn't make sense.

[Peter Spier]

Two things. Make sure High Quality Display is selected for image quality (and that link is OK) and if on a Mac try turning off Video Acceleration.

[lexa12345]

Thanks, Peter! I did all that with adobe customer support, minus the turning off video acceleration which I can't quickly find how to do on google - I do have a mac. 

Unfortunately, nothing worked.

[Peter Spier]

It should be in the Prefs. I have a PC, and it's not an option for me so I'm not sure exactly where to look.

[lexa12345]

Thanks, Peter! This was the closest I could find to "video acceleration". 

[Peter Spier]

That's it. Display performance can be set at the object level as well as the document level. Right click on the graphic to check that...

[lexa12345]

Thank you for trying. Unfortunately, no change when placing the file.

[Eugene Tyson]

How does it look when you print or export the file to PDF from InDesign?