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Plantage d'InDesign au demarrage

Community Beginner ,
Sep 23, 2023 Sep 23, 2023

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Bonjour,

depuis ce matin j'essaye en vain de demarrer mon indesign 2022, il plante systematiquement. J'ai aussi le 2021 et meme probleme. J'ai essayé en mode sans echec mais pareil, ça plante. Quelqu'un pourrait-il m'aider à debloquer la situation, j'ai du travail à rendre lundi et je suis depourvu de solutions...

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Community Expert ,
Sep 23, 2023 Sep 23, 2023

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La première chose à faire est de réinitialiser les préférences. Il faut relancer l'application tout en appuyant simultanément sur Maj, Ctrl, Alt [Windows], Maj, Ctrl, Alt et Cmd [Mac] jusqu'à l'apparition du message demandant confirmation.

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Community Beginner ,
Sep 23, 2023 Sep 23, 2023

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Je n'avais effectivement pas essayé, mais ça ne fonctionne pas, encore planté au demarrage apres confirmation de reinitialisation des pref. Merci quand meme.

Je tiens à signaler que j'ai egalement desinstallé indesign et réinstallé sans effet...

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Community Expert ,
Sep 23, 2023 Sep 23, 2023

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if you're running InDesign 17.4.2 then reverting to 17.4 solved the issue on some macOS systems (you can do it from Creative Cloud app).

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Community Beginner ,
Sep 23, 2023 Sep 23, 2023

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No it's 17.0 and I can't install a version above

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Community Expert ,
Sep 23, 2023 Sep 23, 2023

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what prevents you from updating your InDesign 17.0?

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Community Beginner ,
Sep 23, 2023 Sep 23, 2023

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So yes, I tried to take version 17.4 and it works 🙂 ... I don't understand what happened but now it works. Thank you very much and good evening.

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