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0

pngs and jpegs not exporting clearly to PDF

New Here ,
Apr 01, 2025 Apr 01, 2025

Hello, 

I am working on a document that I've edited numerous times. I drop in a new png or jpeg of a QR code (tried both). The files is crystal clear in indesign, but when exporting to PDF, the QR code (no other images) is fuzzy or has a small grey outline round it. I tried creating a brand new document and using the same QR code and it exported fine. I assumed then that the document was corrupt, rebuilt it and started again, but to the same issue. Is it a size thing? As it's a QR code? Surely not, .id can handle tiny, intricate graphics. I've set the QR at over 1cm, the recommended minimum size for QRs. I'm completely stumped!

Thanks

Kim

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Import and export , Print
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Community Expert ,
Apr 01, 2025 Apr 01, 2025

What is the original resolution?

What is the output resolution?

Why do you use PNG? What is the original program of these files and what kind of content do the images have?

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Community Expert ,
Apr 01, 2025 Apr 01, 2025

I wrote an article here - check the Effective Resolution in InDesign Links Panel

https://creativepro.com/high-res-image-look-low-res/

 

 

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Explorer ,
Apr 01, 2025 Apr 01, 2025

Same issue here. It's only with jpg files, when it's eps I have no problem. It is since I've updated Adobe into the newest version. I can't solve this problem eather.

 

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Community Expert ,
Apr 01, 2025 Apr 01, 2025

As you've opened a topic here - and posted here - might try keep it all in one place - so I've locked the other thread
https://community.adobe.com/t5/indesign-discussions/jpg-is-blurry-when-a-pdf-is-made-from-indesign/t...

 

Thanks

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New Here ,
Apr 01, 2025 Apr 01, 2025

Hi Chantal, 

I spoke with a designer friend I know and he's mostly helped - he said:

 

Change the resolution and compression settings to the attached and it will display better.

Steve5FD8_0-1743517907070.png

Does that help?

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Explorer ,
Apr 01, 2025 Apr 01, 2025

I can try but I always work with these settings (PDF x-1a2001) several years and I've never had problems. This file I used several times but now when I make a new PDF it fails.

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Community Expert ,
Apr 01, 2025 Apr 01, 2025

@Steve5FD8 This is not good advice. See my post about the best image format.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Expert ,
Apr 01, 2025 Apr 01, 2025

See my post on the best format to use. 

EPS, like PDFs, can be vector, raster, or a combination of the two. So, it's possible that the EPS files were vector. 

Never use JPEG for flat-color images. 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Explorer ,
Apr 02, 2025 Apr 02, 2025

Can't solve the problem. In indesign the jpg files look good and shrap. I made a pdf from this exact same file a year earlier and again no problem. With this updatet version of Indesign I can't make a good pdf for print (I use the PDF/X-1a 2001 version)

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Community Expert ,
Apr 02, 2025 Apr 02, 2025

Why can't you solve the problem? 

If you are using JPEGs, you are processing them according to the color or grayscale settings. Again, JPEG is the worst format to use for flat-color graphics. 

Upload a sample QR code (from the original source) or message me by clicking on my name. I'll take a look at it.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Explorer ,
Apr 02, 2025 Apr 02, 2025

Think that there are 2 problems in this topic. I have no problems with QR-codes. 

I have a problem with old Indesign files and make a new pdf from them. The old pdf ones are sharp (with a logo in jpg) but the new pdf isn't sharp. It's a business card where only the number is changed, rest is the same. Both pdf fles are made in X-1a:2001

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Community Expert ,
Apr 02, 2025 Apr 02, 2025
LATEST

So why did you piggyback on a question about QR codes instead of starting your own thread? The original question was about QR codes.

Don't use JPEG for anything except for photographs, not graphics. Other than that, you need to post your export settings used to make the PDF. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Expert ,
Apr 01, 2025 Apr 01, 2025

QR codes are typically black-and-white rectangles. Ideally, they should be created in InDesign or a vecter program such as Illustrator. 

 

PNG and JPEG are raster (pixel) formats and are not appropriate for this type of image. JPEG is the worst format for flat-color graphics and PNG is only RGB or grayscale. 

 

If they must be raster images, this is how you should process them:

  1. Create them at 1200 ppi if possible, but if you can't make them as high as you can.
  2. In Photoshop, open the code and convert to Bitmap mode (if they are in RGB, you will have to convert to Grayscale mode first, then Bitmap.)
  3. Use the 50% Threshold conversion setting. (You can adjust the resolution to 1200 ppi here if you wish.)
  4. Save as TIFF, using the LZW compression setting.

 

Place in InDesign. The white background will become transparent and you can color the QR code in InDesign if required. These images will not be processed as color or grayscale images and stay crisp.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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New Here ,
Apr 01, 2025 Apr 01, 2025

Thanks Dave. We use a website to generate our QRs, available in png, jpeg, SVS, EPS and PDF. Which is best to pick up?

 

Thanks

Kim

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Community Expert ,
Apr 01, 2025 Apr 01, 2025

It's possible the SVG, EPS, and PDF are vector. Open them in Illustrator and check. If they are, use the PDF (you may want to crop the page size in Acrobat if necessary).

If all the formats are raster, make it the highest resolution possible. Export out the PNG and PDF, then open in Photohshop. If the PDF is an RGB image, you might was well use the PNG for ease of use. The convert and save as TIFF as I posted earlier.

 

Edit: If you use the QR codes in different colors, I like to convert the vector art to high-resoluton, LZW-compressed TIFF by exporting it from Illustrator. That way, I can color it in InDesign. A high-res Bitmap-mode TIFF file will look like vector art when printed.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Expert ,
Apr 01, 2025 Apr 01, 2025
quote

We use a website to generate our QRs, available in png, jpeg, SVS, EPS and PDF. Which is best to pick up?

 

By @Steve5FD8

 

You can generate QR codes directly in the InDesign. 

 

https://helpx.adobe.com/uk/indesign/using/generate-qr-code.html

 

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Community Expert ,
Apr 01, 2025 Apr 01, 2025

In this case PDF or EPS.

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Community Expert ,
Apr 01, 2025 Apr 01, 2025
quote

In this case PDF or EPS.


By @Willi Adelberger


They would have to be inspected to make sure they are vector as I mentioned previously. They could just be a raster files saved in EPS or PDF format. 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Expert ,
Apr 01, 2025 Apr 01, 2025

Hi @Steve5FD8 ,

in case you are using pixel-based images for an QR code it's not so much important if the files are high-res or not.

In an extreme case every square in an QR code could be exactly one pixel wide. There would be no loss of quality with exporting to PDF if the right image type is used and the export will not try to re-render the placed images.

 

For example:

Save the QR codes as 1-Bit bitmap data in PhotoShop as TIFF file, place that in InDesign.

When exporting to PDF make sure you do not downsample bitmap data.

 

Download a sample from my Dropbox account:

 

https://www.dropbox.com/scl/fi/f4cltq0hx70nkb4yzujsa/QRCode-Vector-vs-PixelImage.zip?rlkey=j9j3tp500...

 

QRCodeVector-vs-PixelImage.indd

On page 1 is the QR code generated in InDesign as vector graphic.

Page 2 is showing a placed lowres TIFF image of the same code where every square of the QR code is just 1 pixel wide.

All in all the whole QR code image is 25 x 25 pixels. Effective resolution in InDesign is about 8 ppi.

 

I exported the InDesign document to PDF where I disabled downsampling for 1-bit images.

 

From my German InDesign showing page 2 where the bitmap is placed:

 

Bildschirmfoto 2025-04-01 um 19.12.51.png

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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