Poltergeist in my Indesign!

[FRED0]

Hello everyone!

I got a problem I never had before. For the second time i made a new Indesign lay-out, everything go's well until I open it again the next day and trouble start. Some images look like this (see example) the look like the grey screen from the movie poltergeist and Indesign becomes very slow to work in. I need to re-link all the image again and then al go's good again. Each time from the on I open the document I need to relink them to work in my document at a normal speed. Can someone help me please?

[BobLevine]

First thing to try, if you're on a Mac, is turn of GPU Performance in your InDesign preferences.

[FRED0]

Hello Bob, I followed your advise but it did not change annything but thank for tying to help me annyway 😉

But, no something came to my mind what maybe could lead to a solution to this problem...

When I turn my 'High Quality Display' mode in to 'Typical Display' in the display performance menu, te images that look like a grayscreen turn visible again but some of them are heavy pixelated like the glass of champagne and the confetti (see attached screenshots). Could it be I need to look in that direction?

[aniri5j9ox8tw2ln]

It's look like a problem with the picture, not with ID... Do you have re-save the picture in other formats or resolution? bit 8 or 16? 

[FRED0]

Like you can see it is not one picture with that problem, Most of the pictures comming from Photoshop have it. I did nothing out of the ordinary that I know of. Some of them are inported as a PNG others as a PHOTOSHOP format file. All are in Adobe RGB 1998. There is one picture that never gives the problem (the pink bonbons) I compared it in Photoshop with the others and can not find anny differences between them. Then there are the vector based files comming from Adobe illustrator (price taggs, check boxes) as PNG they dont give anny problems. As you can see the info screens they are the same... 

[aniri5j9ox8tw2ln]

Do you have tried out if the export of the .idml file of this document helps?

Do you have tried out to re-safe the pictures as an other format? the .psd in .png and vice versa?

Do you have tried out to open this document in an other user that you can open for a test in the system preferences > users&group?

[FRED0]

- When I relink all the images it works again like normal. so exporting it then is no problem. Exporting it as images are broken I did not try but my point is that it does not show like it should when it should.

- Yes the images tha got the same problem are .psd and .png files. Both are heving the same problem.

- I wil try to open it as an other user and let you know.

[aniri5j9ox8tw2ln]

And do you have this problem with all your indesign documents or only with this one?

Maybe you can try to reinstall indesign?

[FRED0]

Aniri, I have it with all the new indesign  docs I made since I updated my Indesign to version 17.0.1 and my Photoshop to 23.1.1. At the same moment I also updated my Xcode on my Mac (I work with Blender and Unreal Engine), but maybe this has nothing to do with this problem. I'm trying to reinstal Indesign, keep you updated.

[Derek Cross]

Some routine questions first.

Which version of InDesign and OS?

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences?

Do you have a third party app, such as a font manager installed?

[FRED0]

Hi Derek,

- Indesign 17.0.1

- MacOS Big Sur 11.6.2

- RAM 32 GB

- Hard disk: 2,12 TB available: 1,68 TB

- I did not tried to reset the Indesign preferences, chould I try that first? an how?

- No third party app in my Indesign.

[Derek Cross]

Close InDesign
Launch InDesign and quickly select Shift+Option+Command+Control. Click Yes when asked if you want to delete preference files.

If you don't see the question reset it again.

[FRED0]

I resetted Indesign's preferences, but unfortunately it did not change anyting to the problem.

[Derek Cross]

As someone else mentioned, have you checked the format of these images?

[FRED0]

The formats are .psd and .png. All in Adobe RGB 1998. What is there more to check?

[Derek Cross]

It might be worth getting your graphics card checked.