Pop up window not working when exporting interactive PDF

[dianaa719875]

Hello,  I'm trying to create a pop up window using the interactive button, but the action doesn't seem to work when exporting as adobe interactive pdf. It does, however work when I publish it online. I'm using the latest version Indesign 2020 on a Mac - could this be the problem or am I missing essential? I couldn't find the answer anywhere and I'm also new to indesign. 

Thank you!

[Guest]

Moving to the InDesign forum from Community Help

[BobLevine]

How are you creating this "pop up?" And what PDF reader are you using?

[dianaa719875]

Thank you for your reply. I create a button and then make it interactive by giving it an action and event. So when I click on the button - a textbox shows, in my case. I was not using a PDF reader, my mac would open the pdf in preview (by default). I just opend it using Adobe Acrobat Reader DC and it works! So thank you for asking me about the PDF reader - I wouln't have known this was the mistake. 🙂 

[datap6156868]

Hey there, i hope it is not possible to create pop up window in InDesign. The only way to create pop up window in PDF is by Acrobat. Can you educate me how you created pop up window in InDesign?

Thanks in advance.

[BobLevine · Accepted solution]

It can be done with show / hide buttons but it's wonky as hell and probably won't work anywhere but Acrobat or Reader on a desktop.

[datap6156868]

Yes you are absolutely right BobLevine.

[JonathanArias]

look at this:

https://www.youtube.com/watch?v=6UG1xXeyH18