Problem: exporting png or jpg gives me not aliasing

Community Beginner ,
Oct 19, 2021 Oct 19, 2021

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Hi.

I'm trying to export png - social media banner. Quality is maximum, ppi is 72 and antialias is checked from options. Despite this in final png text is w/o antialias and very ruff on edges.

 

Here a gif attached - what it is and what it should suppose to be.

 

How can I fix this?

noantialias.gif

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Bug, How to, Type

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Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

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The easiest way to fix this:
Export to PDF, open the PDF in PhotoShop and export from that to PNG.

You may use the legacy export for web feature with previewing the output.

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Oct 19, 2021 Oct 19, 2021

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That is not a fix - just a workaround 🙂

 

For time being I'm exporting png as 600 ppi and using Photoshop droplet to resize 4500 pixel wide photo to 1080 pixels.

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Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

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Is the (MUSIC text set in InDesign or is it a placed image? The GIF you attached is only 290px in width, is that the final dimension or should it be 1080px?

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Community Beginner ,
Oct 19, 2021 Oct 19, 2021

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Text in InDesign. That gif is just a cropped piece and part of the bigger picture (but I naturally do not want show the whole page) showing the problem 🙂

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Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

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This is what I get from CC2020:

 

Screen Shot 42.png

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Adobe Community Professional ,
Oct 19, 2021 Oct 19, 2021

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Well, you may have discovered a new bug with InDesign.

Could you provide a sample document?

Put it on Dropbox or a similar service and share the download link.

 

Plus a screenshot of the export preferences for PNG and/or JPEG.

And: Do you export a selected element or a page?

( Could make a difference as well. )

 

Thanks,
Uwe Laubender

( ACP )

 

 

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Adobe Employee ,
Oct 19, 2021 Oct 19, 2021

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Hi there,

 

Sorry to hear about the trouble. Could you please share a few more details like:

  • OS & version of InDesign
  • Is the issue related to a specific document or all? Are you able to replicate this in a new document?
  • Could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.
  • Does resetting InDesign Preferences (https://helpx.adobe.com/indesign/kb/indesign-preferences-support-file-locations.html) help to resolve the issue?
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

We will be looking forward to your response.

 

Regards,

Anshul Saini

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Community Beginner ,
Oct 20, 2021 Oct 20, 2021

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LATEST

Problem solved!

 

I started another design and didn't face the same problem. So I figured that something in that 1st file is causing this. First I checked all photos and elements deleting them one be one... and finally got to one png file (was outside of my canvas and it took a while to find it (narrowing files from links) and by removing it, everything got better. I did flatten png in PS and saved it and vola! - suddenly everything works with that png.

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