• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit
0

Problem with Adobe Indesign closing nearly immediately after opening, cannot find the atm3.log file

New Here ,
Aug 11, 2024 Aug 11, 2024

Copy link to clipboard

Copied

Problem starting up InDesign and cannot find the atm3.log file in finder after following all the steps in 

Troubleshoot launch errors using logs

article

TOPICS
Bug

Views

95

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 11, 2024 Aug 11, 2024

Copy link to clipboard

Copied

Which (exact) version of InDesign and OS?
Do you have any Beta versions installed ā€“ if so deleted them.

How much RAM. and spare hard disk capacity do you have?

Have you tried resetting the InDesign preferences back to the factory defaults?

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 12, 2024 Aug 12, 2024

Copy link to clipboard

Copied

LATEST

Hello @mb1111,

 

Iā€™m sorry youā€™re experiencing issues with Adobe InDesign closing shortly after opening. I understand how frustration. 

To help us better understand and resolve your issue, could you please provide the information requested by our expert? Specifically, we would like to know:

  1. Any error messages you see when InDesign closes.
  2. If youā€™ve recently installed any new software or updates.
  3. If you have any BETA apps then please update or uninstall them and check the issue. For your reference: 

    Unable to launch all Creative Cloud apps like Phot... - Adobe Community - 14784958

Please don't hesitate to let us know if you need further assistance. Weā€™re here to help!

 

Thank you, 

Abhishek Rao

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines