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Problematic InDesign

Community Beginner ,
Jul 25, 2021 Jul 25, 2021

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Is anyone experiencing 'static' Indesign everytime you put in a copy. The copy is there but when I copy and paste it disappears, so ANNOYING. Then I zoom in/out or press any other key, the copy is there. It's so distracting and painful and waste of my time and energy. Please fix this troubleshooting bug, it's really problematic esp for work and design files all day long. Solve this ASAP please.Screen Shot 2021-07-26 at 2.31.16 pm.pngScreen Shot 2021-07-26 at 2.32.40 pm.pnguble shoot

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Community Expert ,
Jul 25, 2021 Jul 25, 2021

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It seems to me a preview problem, right?  did you try reset preferences for indesign?

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Community Beginner ,
Jul 26, 2021 Jul 26, 2021

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How to reset preferences for InDesign?

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Community Expert ,
Jul 26, 2021 Jul 26, 2021

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Hi NicRed,

could be a new bug with InDesign 2021 version 16.2.1 and/or 16.3.2 on Mac OS.

Can you confirm your version of InDesign and operating system? Also more details of your machine?

 

It could help to enforce a recomposition of the text frame or the story.

Look for the keyboard shortcut for Recompose All Stories. There is no menu item for this.

 

Read this one, it's from 2009, but the keyboard shortcut should still work:

https://creativepro.com/force-text-reflow-when-indesign-forgets-to-flow-the-text/

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Jul 26, 2021 Jul 26, 2021

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I'm working full time so of course have the latest version. All Adobe 2021 - InDesign 2021 and on MacOS Big Sur Version 11.5. Going forwards... how to reset Preferences in Indesign? It's definitely a bug that needs to be fixed ASAP. 

Thank you

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Community Expert ,
Jul 26, 2021 Jul 26, 2021

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To reset preferences on a Mac:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

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Community Expert ,
Jul 27, 2021 Jul 27, 2021

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Hi NicRed,

if it is a new bug resetting caches and preferences will not help.

Or at least only temporarily.

 

Scroll down to section "Restore all preferences and default settings":

https://helpx.adobe.com/indesign/using/setting-preferences.html

 

Regards,
Uwe Laubender

( ACP )

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