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Problems creating interactive PDF and with Online Publishing

Explorer ,
Aug 13, 2021 Aug 13, 2021

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I have created an interactive form with two buttons that link to urls. I've set them as buttons and they have an action Go to URL.

 

If I export as an interactive PDF:

Desktop - Windows 10, Chrome or Edge: everything looks fine and the buttons work as expected.

Mobile - Android, Samsung Internet: the link works when you tap, but the button does not change appearance. I have an appearance set for Rollover and Click.

 

If I publish online:

Desktop: the buttons do not work anymore. It's like they've exported as an image

Mobile: the same issue.

 

I've gone through all the tutorials and settings and can't see what I'm doing wrong 😞

 

Any help please?

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How to, Import and export, Publish online

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correct answers 1 Correct answer

Adobe Community Professional , Aug 13, 2021 Aug 13, 2021
Now that Flash is obsolete some features in Interactive PDFs have changed – you can have a word or words or an image (such as a button shape) as a document hyperlink to say another page in the document, or to an external website. Some devices, for example, iPads, don't have rollover capability – only click – you should avoid multi-action buttons like On Click, On Roll Over, etc.  Multi-state objects (MSO) don’t work at all in Interactive PDFs. The PDFs you download via Publish Online are stati...

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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Now that Flash is obsolete some features in Interactive PDFs have changed – you can have a word or words or an image (such as a button shape) as a document hyperlink to say another page in the document, or to an external website.
Some devices, for example, iPads, don't have rollover capability – only click – you should avoid multi-action buttons like On Click, On Roll Over, etc.  Multi-state objects (MSO) don’t work at all in Interactive PDFs.

 

The PDFs you download via Publish Online are static.

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Explorer ,
Aug 13, 2021 Aug 13, 2021

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Thanks Derek.

 

I just created a blank doc with one button and three states and it worked just fine on the desktop and mobile so I must have done something wrong with my original file. Thanks again.

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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Publish Online is not a PDF.

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Explorer ,
Aug 13, 2021 Aug 13, 2021

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I know. I'm comparing both methods

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