Just updated my Mac OS software last night to version 11.5.2. Today I am no longer able to create packaged files from InDesign 2021 - version 16.4. I just get a non descript icon and not a packaged folder. I am still able to package files in version 15.1.3. Am I missing something obvious or has the new update of OS caused a problem. Any help appreciated. Thanks. Paul
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Sometimes it's necessary to restore your InDesign preferences and cache files after you do such an update. Here are the instructions:
Hi Steve. Many thanks for this. Have rebuilt the preferences and seems to work fine now. Best. Paul
You could try resetting your preferences
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Or if that's not working
Hi Eugene. Many thanks for your help. Have done the rebuild and all seems to work fine now. Best. Paul
Hi @sunstreet ,
We're glad to hear your issue is resolved after rebuilding the preferences. We'd request you to follow the troubleshooting steps suggested on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) in case you have similar issues in the future.
Hope it helps.