problems with hyperlinks and pdf viewer from google drive

Community Beginner ,
Nov 19, 2021 Nov 19, 2021

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I have a document exported from the latest version of indesign to interactive pdf format. I have noticed that the links put in the form of hyperlinks do not only work when using the google drive pdf reader (testing on a android phone). I have tried the oneedrive pdf reader and it works like a charm.
Specifically I have problems with links to youtube. I tried links to google maps and wa.me and they work without problems in google drive pdf viewer.
Any idea what the problem may be?

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Adobe Community Professional ,
Nov 19, 2021 Nov 19, 2021

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Did you create the link in the link panel (Window > Interactive > Hyperlinks? That should be done. Or did you only type it into text, this is not so good.

But: Only Adobe’s Acrobat Reader is able to present all PDFs correctly. All others have their limits. Tell your customer that he should use Acrobat.

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