Problems with loading fonts in Indesign

[Melodic_portfolio5CE8]

Hello! I hope someone here can help me with my font issue.

I’ve been having ongoing problems with various Adobe Fonts in InDesign.

Several fonts no longer load, even though they have been marked as “active” or “added” in the Adobe Fonts program for ages, and had been working perfectly until recently.

With some fonts, individual font styles are even missing and no longer displayed.

In some cases, I was able to work around the issue by additionally installing the fonts via the Adobe Fonts app.

However, even then I encountered the same issue: certain fonts within a font family couldn’t be loaded. They were missing both in the Fonts app and in InDesign.

By repeatedly quitting InDesign and Adobe Creative Cloud, I was sometimes able to get a font to activate again.

Another issue is that activated fonts hang forever in the background window saying "Loading fonts", and nothing happens.
Under these circumstances, I can't generate a PDF either, since InDesign tries to load the missing fonts in the background — which, of course, doesn’t work…

By now, I can’t even see my activated fonts in the Adobe Fonts app anymore.

Fonts I had already installed via the Fonts app are now shown in red again.

I’ve already uninstalled and reinstalled InDesign multiple times, closed Adobe Cloud, logged out and back in, and even changed my password.

The issue originally started after I changed my Adobe Cloud password, though I can’t imagine that this would be the root cause.

Unfortunately, under these conditions, it’s no longer possible for me to work with the program.

I have the latest InDesign version 20.5 installed and I'm using macOS Sonoma 14.4.1.

If anyone has any advice or tips, I’d be truly grateful.

[Stab2k]

Welcome to the club. This has been an ongoing problem for years and they aren't fixing it. 

[Laubender]

Hi @Melodic_portfolio5CE8 ,

I rarely work with Adobe Fonts, activated fonts through the Adobe Fonts service.

But when I do, I make sure the process is not automatic. Means, I disable the feature automatic font activation of Adobe Fonts in InDesign preferences.

If you did not try this already I'd give this workflow a chance.

From my German InDesign showing the diabled feature in the File Handling tab:

Regards,
Uwe Laubender
( Adobe Community Expert )

[Melodic_portfolio5CE8]

Hallo Uwe, 

Danke für deinen Hinweis, aber dieser Haken ist gesetzt und leider nicht die Lösung des Problems. 

Wenn es nur so einfach wäre... 😉

[Laubender]

Hallo @Melodic_portfolio5CE8 ,

meiner Ansicht nach sollte dieser Haken eben NICHT gesetzt sein.

Das soltest Du mal testen.

Gruss,
Uwe Laubender
( Adobe Community Expert )

[leo.r]

Just in case: it's a duplicate of this thread:

https://community.adobe.com/t5/indesign-discussions/problems-with-loading-and-missing-fonts-in-adobe...

[jdeyoung01]

I'm having the same issue all of a sudden. I've used FontExplorer X Pro for years and it's spared me from this issue. The amount of time from my life Adobe's software issues have sucked is mind-blowing. Their blatant lack of accountability for the position it puts working professional creatives leaves me shocked they haven't been sued out of existence yet. 

The notable difference between before and now is when I go to replace the font by selecting the correct font, the yellow symbol doesn't disappear and the problem continues. So even though I have the fonts activated and I selected it from the repair menu box, it no longer fixes the issue. I wish I had any form of a solution to offer but it's Friday at 4pm and I'm done with this.

Do better, Adobe, and stop wasting the time of creatives with your BS! You've had this issue for 20+ years which is wildly pathetic!