Programs crashing since I updated to 17.0.1

[chayas48696128]

Is there anything to fix this?

Especially with InDesign, I find all programs have a hard time processing with this newest update.

[Derek Cross]

Which version of OS?
How much RAM and spare disk capacity do you have?
Have you tried resetting the InDesign preferences?

[Anshul_Saini]

Hi there,

Sorry about the crashing! I know that's really frustrating. I would request you to share a few more details along with the ones asked by @Derek Cross:

• The exact version of OS
• Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.

Also, I would suggest you try the following steps and let us know how it goes:

• Try running the app in Safe Mode  (Mac/ Windows) & Root/ Hidden Admin account (Mac/ Windows)

• and check if it is running without getting crashed.

• Close all Adobe applications and manually reset InDesign preferences by renaming the folders from the following locations:
  ~/Library/Caches
  ~/Library/Preferences
  Rename Adobe InDesign and com.adobe.InDesign to Adobe InDesign.old and com.adobe.InDesign.old and
  launch InDesign from the Creative Cloud app

• If that doesn't help, uninstall the application using the CC Cleaner tool and reinstall from the Creative Cloud Desktop app.

We'll be looking forward to your response.

Thanks & Regards,

Anshul Saini