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Proportional Scaling

Community Beginner ,
Sep 25, 2017 Sep 25, 2017

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Up until 2 weeks ago I was able to proportionally scale art and images by shift, dragging on the diagonal brown corner box. Suddenly, when I try to do that now, it will scale but it's not a constrained proportional scale. The image will proportionally scale if I type it in in the upper menu bar. I've tried uninstalling and then reinstalling InDesign, but get the same result. Any idea of what I'm doing wrong??

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Adobe Community Professional , Sep 25, 2017 Sep 25, 2017
Is the Shift key working correctly elsewhere in InDesign? For example, when drawing a rectangle, does the Shift key force a square?We've been seeing other applications interfere with the modifier keys in InDesign. (Broswers, browser extensions, and anti-virus apps to name a few.) To see if that is it, reboot and only open InDesign. Consider the applications that auto-load as well.

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Mentor ,
Sep 25, 2017 Sep 25, 2017

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For proportional scale of placed items you need to use Ctrl(Cmd)+Shift+drag. Shift+drag will proportionally crop them. Works a bit differently on a native InDesign objects, though. Shift+drag, I mean.

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Adobe Community Professional ,
Sep 25, 2017 Sep 25, 2017

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Is the Shift key working correctly elsewhere in InDesign? For example, when drawing a rectangle, does the Shift key force a square?

We've been seeing other applications interfere with the modifier keys in InDesign. (Broswers, browser extensions, and anti-virus apps to name a few.) To see if that is it, reboot and only open InDesign. Consider the applications that auto-load as well.

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Adobe Community Professional ,
Sep 26, 2017 Sep 26, 2017

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The same thing was happening to me earlier in the year, and I thought I was losing my mind. However, not long after installing a patch for different reasons (header rows in tables would disappear if copied) the issue went away.

the patch is here: Troubleshoot issues after updating to InDesign CC 2017.1

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Community Beginner ,
Sep 26, 2017 Sep 26, 2017

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Hi Barb, No, the Shift key doesn't seem to be working correctly. It's not forcing a square when drawing a rectangle.

I just tried installing the patch, mentioned by Colin and that hasn't helped.

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Community Beginner ,
Sep 26, 2017 Sep 26, 2017

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Barb you solved it! I turned off my virus protection (Webroot) restarted the computer and now the shift key and proportional scaling is all back to normal.Thank you soooo much!

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Adobe Community Professional ,
Sep 26, 2017 Sep 26, 2017

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That's great. I'm so glad I could help.

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New Here ,
Jan 11, 2018 Jan 11, 2018

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Hi,

I had the exact same problem and I was helped by selecting something called "Pause secure keyboard entry" in my virus protection. The shift key started to work properly immediately.

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Adobe Community Professional ,
Jan 11, 2018 Jan 11, 2018

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That’s new to me. What antivirus program are you using?

~Barb

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New Here ,
Jan 11, 2018 Jan 11, 2018

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It's called Webroot SecureAnywhere. I have a mac.

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Adobe Community Professional ,
Jan 11, 2018 Jan 11, 2018

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Thank you for that information.
~Barb

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