• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Publish Online causes InDesign 2021 to crash

New Here ,
Feb 28, 2021 Feb 28, 2021

Copy link to clipboard

Copied

Each time I try to 'publish online' InDesign 2021 crashes. Any suggestions

TOPICS
EPUB , Publish online

Views

110

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2021 Feb 28, 2021

Copy link to clipboard

Copied

Which OS and version?

How much RAM and spare disk capacity do you have?

Have you tried resetting the InDesign preferences?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2021 Mar 03, 2021

Copy link to clipboard

Copied

OS is Windows 10 - latest update.

8GB RAM and 125GB available on the Hard Drive

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2021 Feb 28, 2021

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 03, 2021 Mar 03, 2021

Copy link to clipboard

Copied

LATEST

I suggest you increase your RAM to at the very least to 16GB and make more disk space available, this should help your crashing issue (and also, as has been suggested), trash your InDesign preferences. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines