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Publish Online - PDF Download error (Bad Request)

New Here ,
Jul 07, 2021 Jul 07, 2021

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Hello,

 

Last week we've published an online document. We are doing this for several years. 

Unfortunately we are finding some problems with the latest document. 

 

After uploading our client wants to hit the download pdf button(icon at the bottom right of the page). When pushing the icon a new page is opening and saying "Bad Request".

 

While uploading online we did fill in the checkbox allow viewers to download the pdf.

 

Hopefully someone can help us.

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Publish online

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New Here ,
Jul 07, 2021 Jul 07, 2021

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Problem solved.

 

The publish online titel didn't had special characters.

The .indd was containing brackets []. After changing that, it al worked.

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