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Publish online thumbnail on Facebook issue

Participant ,
Nov 08, 2023 Nov 08, 2023

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I see others have had the problem in the past, but I'm not seeing a solution.

When I share my Indesign publish online link to Facebook, the thumbnail of the first page doesn't show. It's just blank.

 

I tried Facebook debugger and it gave me this error message:

"Invalid Image Content Type: Provided og:image URL, https://indd.adobe.com/view/publication/12a56d22-aa20-4b1b-8bd0-538304b1457c/1/Thumbnails/Share/shar... could not be processed as an image because it has an invalid content type."
 
(Uploading my own thumbnail image doesn't resolve the problem, either).
 
Using Indesign 19 on Windows 11 x64. Latest chrome browser. 
 
 
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Adobe Employee ,
Nov 09, 2023 Nov 09, 2023

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Hi @thekohlervillager ,

 

Sorry to hear about the trouble. We have seen a similar issue, which was resolved after manually adding the cover image. If that didn't work for you, would you mind testing it on a new file and see if it's happening with specific or multiple files?

 

Thanks

Rishabh

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