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Publish Online viewer breaking in Chrome on Android

Community Beginner ,
May 24, 2021 May 24, 2021

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The Publish Online viewer that's offered within InDesign is severely breaking within Chrome on Android devices. 

 

We completed extensive testing and have identified that these issues affect Chrome on Android devices, which accounts for a significant market share (~25%) of total web traffic.

 

The issues we have observed are as follows:

- Inability to navigate pages of Publications within Publish Online

- Inability to relaunch the navigation bar within Publish Online

 

This is a major bug that affects a large number of users. Can you please provide a timeline of when it is expected to be resolved please? I can see that this issue was logged in September last year but is as-yet unresolved.

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Bug , Publish online

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correct answers 1 Correct answer

LEGEND , May 26, 2021 May 26, 2021

This is a community forum, not a way of addressing tech support. Nobody here can provide fixes or timelines. Please try here: https://indesign.uservoice.com/

Or if  you find an existing post add a vote for it, since Adobe count votes to decide what to support.

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Community Beginner ,
May 26, 2021 May 26, 2021

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Hi,

 

Could you provide an update on the above issue please?

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LEGEND ,
May 26, 2021 May 26, 2021

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This is a community forum, not a way of addressing tech support. Nobody here can provide fixes or timelines. Please try here: https://indesign.uservoice.com/

Or if  you find an existing post add a vote for it, since Adobe count votes to decide what to support.

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Community Beginner ,
May 26, 2021 May 26, 2021

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Ok, thanks for the link

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Community Beginner ,
May 26, 2021 May 26, 2021

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As a follow up, if anyone else is experiencing difficulties related to tthe same issue, there is a post to vote on here: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33185776-publish-online...

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