Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

"export package" button in InDesign is not clickable

New Here ,
Nov 28, 2025 Nov 28, 2025

I'm using the paid version of InDesign and the "export package" button in is not clickable.

I've already tried closing the file, and even closing the whole program and reopening it, but it doesn't fix it.

TOPICS
Import and export
89
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 28, 2025 Nov 28, 2025

Hello @itsestella,

 

I appreciate you getting in touch. I just need to confirm if your InDesign file is saved as a cloud document. When a file is stored in the cloud, the Package option will be grayed out. Packaging is only possible for files saved locally on your computer. You can use the Save As function to save it to a local folder on your drive and then check the Package option once more.

For your reference, here’s additional information regarding this issue:
Ref: Preflight files in InDesign before handoff to a service provider,

...
Translate
Adobe Employee ,
Nov 28, 2025 Nov 28, 2025

Hello @itsestella,

 

I appreciate you getting in touch. I just need to confirm if your InDesign file is saved as a cloud document. When a file is stored in the cloud, the Package option will be grayed out. Packaging is only possible for files saved locally on your computer. You can use the Save As function to save it to a local folder on your drive and then check the Package option once more.

For your reference, here’s additional information regarding this issue:
Ref: Preflight files in InDesign before handoff to a service provider, Solved: The Package menu is inactive - Adobe Product Community - 15118980, https://adobe.ly/4iqIxxF

Please let me know after you attempt to save the file locally and if the option becomes active again.

 

I'm happy to assist further if necessary!

Abhishek

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 29, 2025 Nov 29, 2025
LATEST

Thank you, it worked!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines