/t5/indesign-discussions/quot-save-as-quot-frozen-and-not-working/td-p/15384605Jun 23, 2025
Jun 23, 2025
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Whenever I try and save as my work to my laptop is freezes and I cant close the application unless I close it in task manager. It is version 20.4 InDesign on a windows laptop. It fixed itself for a couple days and now its not working again.
Could you try running InDesign under Safe Mode (Windows / macOS) and under a a different administrator account (Windows / macOS) and checking if it helps? Also, check if InDesign behaves this way with specific files, or when saving to a particular folder location, and share your observations.
I tried running it under safe mode and it didnt help. As soon I as click save as for any fine it freezes and displays the same thing in the screenshot I attached. The whole applicaation freezes.
Could you share more details, like the version of the OS/InDesign installed, and if this happens with specific files or when saving to a particular folder location, so I can better assist you?
The problem appeared after updating Indesign to version 20.4. Indesign freezes very often and no activity in the program is required. My operating system version is Windows 10 Pro 64bit.
Thanks for sharing the details. Could you confirm if InDesign behaves this way with specific files or when working on files from a particular folder location (internal/external/network drive or a cloud-synced folder like Google Drive/Dropbox/etc)?
Also, try updating InDesign to version 20.4.1 and running under Safe Mode (Windows) and under a different administrator account (Windows), and checking if it helps.
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