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"SUBMIT" option not working with Interactive InDesign Document, when exported.

Contributor ,
Mar 07, 2023 Mar 07, 2023

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Hi.

 

I've created an interactive form, where the "check boxes" and "text fields" seem to be engaging / working ok.

However I'm trying to assign a "Submit" box, where users will submit the form to my email address.

 

Firstly, is this possible?

 

Secondly, please see my screens attached and advise if you can see something I've done incorrectly?

 

Thanks for any help.

K

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Community Expert , Mar 07, 2023 Mar 07, 2023

My standard advice: Abondon this project right now and create a proper HTML based form. This can be done using any number of tools or even a service such as Google Forms depending on your website.

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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My standard advice: Abondon this project right now and create a proper HTML based form. This can be done using any number of tools or even a service such as Google Forms depending on your website.

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Contributor ,
Mar 08, 2023 Mar 08, 2023

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Thanks for the reply. I think you are right. We've gone down the html route.

Cheers for getting back.

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Contributor ,
Mar 08, 2023 Mar 08, 2023

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Thank you for the reply. I think you are right. We've gone down the html route.

Cheers for getting back.

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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Did you add 'mailto:' before your e-mail address in the field in InDesign? Don't use buttons, but create a hyperlink and then use the e-mail with 'mailto:' (Buttons do not work in PDF) 

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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But that won't attach the PDF, it will just try to open the default email application.

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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True. I misread. Still, I suspect the OP forgot the 'mailto:' part?

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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I haven't used that in ages and when I did, it was back when you had to do so in Acrobat so I don't even remember how it worked.

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Contributor ,
Mar 08, 2023 Mar 08, 2023

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Thanks for the suggestions, we've gone the html route for safety!

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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A wise choice.

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