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"W" key command not working to toggle to preview mode - just updated indesign

Community Beginner ,
Mar 09, 2022 Mar 09, 2022

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- also arrow keys not working to move objects. I've always used W to toggle to preview mode and now it works half the time, the rest of the time it closes the document. I know command + W closes, but just W should toggle to preview mode. 

 

This all started after I installed the latest update. any ideas?

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Bug , How to , Performance

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Community Expert ,
Mar 09, 2022 Mar 09, 2022

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Try resetting your preferences

The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Community Expert ,
Mar 09, 2022 Mar 09, 2022

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Once you've got the issue sorted I suggest you get into the habit of pressing Escape before W – it ensures you have nothing selected in your document and therefore prevents unwanted Ws being inserted into your text.

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