"Warning" about auto-update being turned off

Report · Nov 15, 2024

Message below is from Dimension - I got the same message when installing InCopy 19.5 but couldn't reproduce it:

Is it something new - after the recent 2025 flop?

Report · Nov 18, 2024

Hi @robert Tkaczyk,

Thanks for sharing this! However, the situation seems a bit unclear. You mentioned seeing the message while installing **InCopy 19.5**, but then noted you couldn’t reproduce it. Could you clarify:

1. Did the message appear only once for InCopy, and has it since stopped showing up?
2. Are you observing this behavior consistently with Dimension but intermittently (or not at all) with InCopy?

Providing a bit more detail will help me escalate this to the product team effectively. Looking forward to your clarification!

Best,
Abhishek Rao

Report · Nov 18, 2024

I think the message wasn't repeated as I've already started installation, then canceled it - so the settings were already set - and there was no need for your system to do it again.

That's why I've tried to install other software.

Report · Nov 18, 2024

Hi @robert Tkaczyk,

Thank you for the follow-up details! I appreciate your clarification regarding the installation behavior.

I’ll check in with the product team for further insights on this and will keep you updated as soon as I have more information. Your patience and assistance in sharing these observations are much appreciated.

Best,
Abhishek Rao