Random colour shapes occur when scrolling/navigating

New Here ,
Mar 10, 2022 Mar 10, 2022

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Has anyone experienced random colour shapes occurring when scrolling/navigating around a doc page? I've been experiencing this anomaly for a while now. Usually it takes the form of a solid colour from the basic palette in use.

 

Sometimes the colours are solid, sometimes the involve a blend. Occasionally just thin grey lines (not guides or rules).

 

I also experience an issue with Acrobat flickering when reviewing comment notes on PDFs. Again a random thing.

 

I suspect both issues are more likely related to the graphics card (an AMD Radeon Pro 5500 XT 8 GB), but checking here to see if anyone else may have experienced similar, or has any useful advice to corroborate/resolve. I've enclosed screen shot/recording examples to assist.

 

Any assistance would be much appreciated.

 

Thanks and best, Ant Hannant

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Adobe Community Professional ,
Mar 10, 2022 Mar 10, 2022

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Disable GPU performances (in the preferences)

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New Here ,
Mar 10, 2022 Mar 10, 2022

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Thanks very much, I'll try that, plus toggling between GPU and CPU.

Any idea about the flicker in Acrobat?

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Adobe Community Professional ,
Mar 10, 2022 Mar 10, 2022

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Any idea about the flicker in Acrobat?

No, sorry. You shoud ask in the Acrobat forum.

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New Here ,
Mar 10, 2022 Mar 10, 2022

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Thanks again.

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