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Re: Font not showing up

New Here ,
Aug 16, 2018 Aug 16, 2018

I am having the same problem with the font Helvetica Neue. There are 14 weights in the font family I installed onto my PC (which is running Windows version 1709) Only 4 of the 14 are showing up but the computer shows all the fonts are installed. Is there another work-around to possibly try?

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Adobe Employee ,
Aug 28, 2018 Aug 28, 2018

Hi there,

We are sorry to hear about this. I would request you to please share the following details:

  • Operating System(Windows/ MAC)
  • What type of fonts they are and from where you have installed them?
  • For MAC check Fontbook if you see all the 14 versions are there or not, for Windows check Fonts folder in Control panel (Control Panel > Appearance and Personalization > Fonts)

Regards,

Srishti

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Enthusiast ,
Aug 28, 2018 Aug 28, 2018

You need to delete the pfishing post below.

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Adobe Employee ,
Aug 29, 2018 Aug 29, 2018
LATEST

Hi Dave,

Thanks for highlighting it. The account has been deactivated now.

Regards,

Srishti

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