Referenzcode 205

New Here ,
Sep 12, 2022 Sep 12, 2022

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Ich kann InDesign nicht mehr öffenen. Jeder im Support enthaltene Fehlerbehebungsversuch schlug fehl. Ich verzweifele langsam. 

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Community Expert ,
Sep 12, 2022 Sep 12, 2022

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Which version of InDesign and OS?
Have you tried resetting the InDesign preferences back to the factory defaults?

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Community Expert ,
Sep 12, 2022 Sep 12, 2022

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Exactly what happens when you try to open InDesign?

Full error messages, if any, please.

Did the program crash the last time you successfully opened it?

Are your files stored on your hard drive or on a network?

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Advocate ,
Sep 12, 2022 Sep 12, 2022

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Community Expert ,
Sep 12, 2022 Sep 12, 2022

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Wir benötigen schon ein paar sachdienliche Hinweise, um das Problem zu lösen:

  1. Welches Betriebssystem und welche Betriebssystemversion?
  2. Welche InDesign-Version?
  3. Wie wurde InDesign installiert? VIa Installer von Adobe oder via transfer von einer Sicherungskopie oder von einem anderen COmputer?
  4. Konntest Du fürher InDesign öffnen? Wenn jal was hat sich inzwischen geändert?
  5. Kannst Du auf Deinem Computer einen Test-Account anlegen? Wenn ja, teste, ob dort InDesign läuft. Wenn Ja, dann ist in Deinem Personal-Account was verdreht, wenn nein, lliegt die Sache tiefer.

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Adobe Employee ,
Sep 29, 2022 Sep 29, 2022

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LATEST

Hi @Sabine26071589wxy3 ,

 

I am following up on this issue. Are you still experiencing the issue? If yes, please try uninstalling the application using the Adobe Cleaner Tool and then re-install and let us know if you still need any further assistance.

 

Regards

Rishabh

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