Removing in-design from your package

New Here ,
May 14, 2022 May 14, 2022

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Hi guys, why is Adobe still charging me for In-Design after I've uninstalled it? I'm assuming there's a way to do this, though when it comes to unsubscribing, all companies seem to make this difficult. I only have need for ID two months a year so need to cancel it. Thanks in advance.

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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You need to cancel the subscription through your account. Nobody here can help you with that.

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LEGEND ,
May 14, 2022 May 14, 2022

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Uninstalling doesn't stop the account at all. That would be very bad for people moving to a new computer. You have to actually cancel - preferably in the 12th month of the annual contract to avoid the cancellation fee. 

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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Note also (from the phrasing) that you cannot select which apps you subscribe to and pay for on a cafeteria basis. If you subscribe to Creative Suite/Collection, the rate is the same regardless of which tools you install or use.

 

If your subscription is for InDesign alone, you have to cancel the entire subscription at the account level, wich will take 'helper' tools like Acrobat Pro with it. Again, you can't just cancel ID and keep, say, Acrobat.

 

|| Word & InDesign to Kindle (& EPUB): a Professional Guide (v2 now on Amazon!)

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