Review Link not updating

[IndianAviationArt]

Its really frustrating that one of the core feature of Indesign review link is not working . When ever I update the existing link it throws up failing error of artificate. It doesn't makes sense to suffer with such issue when we pay a premium to adobe. Dear adobe team please fix this as I have to mert deadlines.

[Mike Witherell]

Hello IAA,

Have you tried any of these 5 remedies outlined on this helpx page?

https://helpx.adobe.com/indesign/kb/resolve-share-for-review.html

You will also see a link to this in the compendium of troubleshooting page.

[IndianAviationArt]

I tried all but issue still existing. Very weird and frustrating. I dont know why Adobe charging premium when they cant fix such a core function 

[Anubhav M]

Hello @IndianAviationArt,

I'm sorry to hear about your experience. Could you share a link to one of the files you're having this trouble with, along with a small screen recording of your exact workflow and the problem, so we can check this with the team?

Looking forward to hearing from you.

Anubhav

[IndianAviationArt]

Hello I don't want to share the link as it contains some
sensitive information.

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Warm regards,

[Anubhav M]

Hello @IndianAviationArt,

Thanks for confirming. I have sent you a DM. Kindly check.

Anubhav

[bren87]

I also consistently have this problem.  The Review link either lags ad infinitum or says "could not update the artifact" after a very long wait.  I have found that closing out of the browser sometimes helps, but sometimes it just won't update.  I have to remember to return to the file several hours later to ensure the update is pushed which is disruptive to my workflow process.  

[Anubhav M]

Hello @brenbrenbren,

I'm sorry to hear you're also having trouble with this. Could you try using a different web browser or opening the link in an incognito window to see if it helps?

Looking forward to hearing from you.

Anubhav

[bren87]

Incognito browser does display the most recently updated version.  However, there's no indication within InDesign that the file has been updated.  It just "spins" forever, indicating that it's still trying to push the update.  I will note to try incognito browser the next time it "spins" forever.  Thanks!