Review links not loading in any browser

[Abbie24598469d7ds]

Hey guys,

I am unable to view any review links from InDesign, Illustrator, XD etc.

It was only when I was in work at first but as of today it is not working when I am working from home.

I have attached a screenshot of the error I am getting 😞

The IT department have updated my certificates and installed Umbrella Roaming Client but still nothing is showing - was just wondering if there is anything else I could try as I really need to see the review links and comments left on my work for my job.

Thank you so much!

Abbie x

[Rishabh_Tiwari]

Hi @Abbie24598469d7ds ,

Sorry to hear about the trouble. Would you mind sharing a few more details like:

1. The version of InDesign & OS.
2. Is this happening with a specific file or multiple files?
3. Is this happening only with you or other user users in the company?
4. Have you tried different browsers or even different device connected to a different network?

We're here to help -  Just need more information.

Thanks

Rishabh