• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Rulers are inaccurate and displaying oversize

Community Beginner ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

Since upgrading to 2024, the rulers at the document edge are enlarged even though the view size is 100%. How do I fix this? I don't think it is a resolution issue as the rulers in Illustrator are accurate. 

TOPICS
Performance

Views

164

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 12, 2023 Oct 12, 2023

There are many reasons your screen does not display exact measurements (e.g. one document inch to one measured screen inch). If a line drawn one inch long in a doc measures differently on the app ruler, then there's an issue. But UI scaling can make your display inches vary quite a bit. I think that's what you're seeing here.

Votes

Translate

Translate
Community Expert ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

Hi Marty:

 

I'm not seeing this. What operating system are you using?

2023-10-12_12-41-51.png

~Barb

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

Note the difference between the ruler in the document and the analog ruler I'm holding up. There is a significant difference, affecting all visual rendering including fonts, etc. I'm using OS Ventura 13.6; haven't upgraded to Sonoma. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

There are many reasons your screen does not display exact measurements (e.g. one document inch to one measured screen inch). If a line drawn one inch long in a doc measures differently on the app ruler, then there's an issue. But UI scaling can make your display inches vary quite a bit. I think that's what you're seeing here.


╟ Word & InDesign to Kindle & EPUB: a Guide to Pro Results (Amazon) ╢

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

Thanks for pointing that out. I adjusted the UI Scaling and now all display correctly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

LATEST

Also, your ruler on screen was in centimeters, and you were holding up an inches ruler. Perhaps you were doing the conversion in your head so it wasn't an issue but that may have also been a factor. At any rate, glad it is resolved. 

 

~Barb

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines