Saal Digital Templates Opening in Photoshop Instead of InDesign

[jacqueline_9590]

Saal Digital offers templates to use in Indesign.  When you double click on the template in Saal, it goes directly to Photoshop in File Viewer. Is this correct?  How do I get it to Indesign?

Saal Digital offers templates to use in Indesign.  When you double click on the template in Saal, it goes directly to Photoshop in File Viewer.

I sent screenshots to Saal of this Fileviewer, they told me to go to Indesign so I go to Indesign and share my screen with the support person who then proceeds to just import one image directly from my laptop into Indesign.  I ask the question but I need my Saal template for the photo book.  The agent then disappears and closes the chat..... 

I do keep getting error message in Indesign saying there might be a plug in issue.  I have installed, deinstalled and reinstalled, done a shutdown on my laptop.. still nothing.

Now I am none the wiser and trying to seek help here in the community.

I just want to get a photobook with images which I have scanned.

<Title renamed by MOD>

[Dave Creamer of IDEAS]

I don't have a subscription there, but I suspect you:

1. Download the template
2. Unzip it if compressed
3. Open InDesign
4. Use the File>Open menu
5. Select the file.

[James Gifford—NitroPress]

What format are the templates in? What is the complete filename of the template, including the extension?

It sounds as if these are page templates, not file templates — JPG or PSD image files that are meant to be laid in to an InDesign document to provide a guide on a page by page basis... and not a complete document template that's opened as a starting point.

[Other comments deleted — search found the wrong website.]

Okay, having found the right site and drilled down until I found templates —

• Note that there are TWO options for each template, "PSD" (which would be for Photoshop, and open automatically there unless you use it as a layer template in InDesign) and "ID" (which downloads an InDesign IDML file, which should open directly in InDesign. I suggest you may be clicking on the wrong link; they are very close together and there is no good distinction between them.

These guys also seem fantastically expensive to me. Shutterfly, for example, is typically $35 or so for a photobook, which falls into my general cost sense for these things. Saal's prices are in the $150 range and there are $3-400 items on the same catalog list.

I'd shop around. Especially if their support is so weak as to not be able to expect/explain the above or give you more than a few moments of 'help.' For those prices, they should fly a pro out to tutor you through it.