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Save errors ID21

New Here ,
Sep 02, 2021 Sep 02, 2021

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What is Adobe doing to fix this save error issue? I cannot get any work done because every time I try to save I get an error or ID shuts down. Even when it "repairs" the file, all the work done prior is lost.

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Adobe Community Professional ,
Sep 05, 2021 Sep 05, 2021

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Can you tell us more about your version and what operating system?

Mike Witherell

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Adobe Community Professional ,
Sep 05, 2021 Sep 05, 2021

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This is a user to user forum - we are just users like yourself

To report bugs please visit here

https://www.adobe.com/products/wishform.html

 

If you can be more specific on what is happening and what OS and version of InDesign that would help too.

 

There things you can try

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

or

 

You can always try the creative cloud cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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