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Hello
About half the time when I open in design and try to resize an image, holding the shift bar no longer locks the dimensions. I need to restart my comp and then usually it starts working again. What is going on how do I fix this it's really annoying.
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Holding down the SHIFT key will only constrain the proportions of the image frame. If you want to resize the image you have to hold down the SHIFT key and the CMD/CTRL key simultaneously before starting to drag on a corner.
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The shift bar isn't constraining the proportions of either. It's not working. I need to restart my computer every time and then it works. I think it's a bug 😞
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It is not a bug in InDesign or others would find the same. Almost always it is another piece of software (like Google Chrome, mostly well known for this to happen) that interferes with keys...
See also:
https://community.adobe.com/t5/indesign-discussions/indesign-cc-shift-key-not-working/td-p/6070245
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It works itself out once I restart my computer.
What should I do?
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Well, if restarting your computer mostly 'solves' it that hints at some other software interfering 😉
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How do I figure out what software is interfacing? And how do I fix?
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Do you have any helper apps installed? For example I also use a clipcoard manager which I have to quit for some apps as it interferes with certain keyboard shortcuts. I guess unfortunately this will be a trial and error process.
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No Helper apps installed to my knowlege. It happened again and I quit chrome, restarted ID but was still broken :(((((
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We see regular posts about other applications interfering with InDesign's shortcut keys. I would say that Webroot is the most-frequently-cited offender, followed by other anti-virus anti-malware applications. Take a look at the applications at auto load when you start your computer. Once you know this you can usually figure it out.
~Barb
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I found that disabling smart guides solved this problem in InDesign.
Now though, I can not lock angles or draw straight lines holding down shift. Doesn't work any more since I upgraded to a new mac :-(.