shortcuts do not work after update monterey

New Here ,
Jun 27, 2022 Jun 27, 2022

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Hi,

The shortcuts in InDesign do not work after the update to Monterey. For example cmd + ; is not working.  Same shortcut in Illustrator does work. 

What can I do about it?

 

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Adobe Community Professional ,
Jun 27, 2022 Jun 27, 2022

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Are you running any MS Office products like Outlook or Word?

We've seen the same behavior from aggressive controls from Office.

If we launch an Office product first, then ID - keyboard shortcuts break.

If we launch ID first then Office, they work.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jun 27, 2022 Jun 27, 2022

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Hi Kevin,
Yes I work with Outlook. 
I just closed the programm and tried if the shortcuts are working but it does not work.

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Adobe Community Professional ,
Jun 28, 2022 Jun 28, 2022

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Closing the program once open does not resolve. Once its open MS Office holds those shortcuts until restart - like I said very aggressive.

Try this today: Restart your computer. Launch InDesign first only. Do you shortcuts work?

Then launch Outlook.

The other trick Ive learned is to go into InDesign Edit/Keyboard Shortcuts and reselect default. Then close. Sometimes that jars it back into place.

 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Jun 28, 2022 Jun 28, 2022

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I have tried both proposals: shut down programs, restart the computer and only start InDesign and the second trick: Edit/Keyboard Shortcuts and reselect default. Both do not work. 😞

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Adobe Community Professional ,
Jun 28, 2022 Jun 28, 2022

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seems like the same issue but in windows.. anyways have a look.

 

https://community.adobe.com/t5/photoshop-ecosystem-discussions/shortcuts-not-working-anymore-after-w...

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