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Slow performance in InDesign v16.3.2 on Mac OS Big Sur v11.5.1 - Spinning Beach Ball

Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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To my great dissapointment and frustration InDesign has a very slow performance.

Every time I try to do any action/move/ absolutely anything the "beach ball" appears and stalls me for 5-10 seconds. 
So far I have tried, unistalling-installing the program, resetting prefereces changing color profiles and monitor settings and absolutely NOTHING works.

Please Adobe... find a solution!!!

Im running  InDesign 2021 (16.3.2) on Mac OS Big Sur (11.5.1) annoying slow performance

 

 

{Renamed by MOD}

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Adobe Employee ,
Oct 13, 2021 Oct 13, 2021

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Hi there,

 

Sorry to hear about the trouble you are facing. You perform the following steps and let us know how it goes:

  • Keep all the files and links on the system HDD.
  • Please check if turning off the internet help resolve the issue?
  • Are you using TimeMachine? If yes, please check if turning it off/ disabling it help resolve the issue?
  • Please check if turning off preflight  (Window > Output > Preflight > Deselect the checkbox) help resolve the issue?
         Anshul_Saini_0-1634158158866.png
  • Please try different Display options (View > Display Performance) in InDesign. I recommended working on Typical Display.
  • Please try turning off GPU performance from InDesign preferences (cmd + k > GPU Performance > uncheck GPU Performance and see if that helps?

 

We will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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Explorer ,
Jan 26, 2022 Jan 26, 2022

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LATEST

If i could remove my comment above I would. Montery has absolutely fixed my problem. All good now. Thanks Apple. 

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Community Beginner ,
Oct 20, 2021 Oct 20, 2021

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Same Problem here... 

First on my MacBook pro 15" Mid 2014.

After that I ordered a new Mac Mini 2020 M1, 16GB 1TB, but the same problems... Slow and spinning balls

Big Sur 11.6 Indesign 16.4

 

regards Michael

 

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Adobe Employee ,
Oct 21, 2021 Oct 21, 2021

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Hi @goldmichel,

 

Sorry to hear about the trouble you are facing. I would like to know if you have tried the steps suggested above by me. If not, please try them and let us know if they help.

 

Regards,

Anshul Saini

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Community Beginner ,
Oct 21, 2021 Oct 21, 2021

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Hello everyone. I found through months of troubleshooting that time machine was the culprit all along. I have reinstalled plug-ins and I am running everything as I have before, with the exception of Time Machine automatic backups. Now I run it back up at the end of every day, but I have stopped trying to do automatic backups as Time Machine greatly reduces Adobe in design's ability to do anything.

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Community Beginner ,
Oct 21, 2021 Oct 21, 2021

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Hello everyone. I found through months of troubleshooting that time machine was the culprit all along. I have reinstalled plug-ins and I am running everything as I have before, with the exception of Time Machine automatic backups. Now I run it back up at the end of every day, but I have stopped trying to do automatic backups as Time Machine greatly reduces Adobe in design's ability to do anything.

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Community Beginner ,
Oct 21, 2021 Oct 21, 2021

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After almost 3 months of trouble and different tests the only thing that actually works is turning off automatic
Time Machine backups. I hope that in future updates Adobe will resolve this. Doing a manual back up at the end of the day cannot be a permanent solution.

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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@PRO64 
Have a quick question. Is your Time Machine set on a external disk directly connected to your computer? Mine is on a server disk. Not sure if this affects the situation.

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Participant ,
Nov 30, 2021 Nov 30, 2021

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This is my experience... 

After doing everything that people say. the spinning ball appearance again and again...
I turned off my internet, it seems it helps.

This is what I do to have fewer spinning balls.
1. Open your Activity Monitor
2. Search "Creative"
3. Quit everything that is Creative as soon as you see it.

This works for me so far. You cant try it to see if it works for you too.

 

Screen Shot 2021-11-30 at 7.54.37 PM.jpg

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Explorer ,
Nov 30, 2021 Nov 30, 2021

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I tried everything with Big Sur and I mean everything. I was going to return my Macbook. Then I upgraded to Monterey and poof.  Faster than ever. No more beachballs. I also am now using InDesign 17.01.  Monterey 12.0.1 

 

All good. Hope it stays that way. 

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